Sr Manager Webshop Experience, Optimization & CRO

Website Viking Office International

Why Here?
Viking is an international omnichannel retailer that helps businesses create workplaces that truly matter. For decades, passion for great workplaces inspires the way they work, think, and serve customers from largest enterprises to smallest start-ups. They form part of the RAJA Group, Europe’s leading distributor of office supplies and workplace solutions. This role leads the CRO team, delivering AB testing, analytics, and insights for the webshop business while advocating exceptional customer journeys.

What Will You Do?
As a Sr Manager Webshop Experience, Optimization & CRO at Viking Office International, you will define and own the strategy for user research, experience, web analytics, and optimisation within the CRO team. You will establish toolkits and standards for A/B testing, multivariate testing, personalisation, and UX design. Additionally, you will lead the team to deliver actionable insights, foster data-driven decisions, and drive webshop revenue growth through continuous experimentation.

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