Head of Digital Product and Experience

Why Here?
Jetstar delivers low-cost flights across Australia, New Zealand, and Asia as part of the Qantas Group. The Digital Product and Experience team leads a multidisciplinary group covering product management, experience design, digital commerce, platforms and performance capabilities including analytics, experimentation, and optimisation. This team owns the digital product strategy across customer journeys from booking through travel and service.

What Will You Do?
As a Head of Digital Product and Experience at Jetstar, you will lead digital product performance to drive growth across web, app, and indirect channels. You will own the end-to-end digital customer experience strategy encompassing UX, research, and design systems. Additionally, you will direct analytics, experimentation, and optimisation efforts for data-driven decisions and continuous improvement.