Sr. User Insights & Experimentation Analyst – Hybrid

Website NRG Energy

Why Here?
NRG Energy stands as a Fortune 500 leader in electricity, natural gas, and innovative energy solutions, serving millions of customers throughout the U.S. and Canada. The UX Research, Testing, and Optimization team drives digital innovation by integrating analytics with UX insights. This team shapes effective test strategies, designs meaningful improvements, and influences key product decisions that enhance customer engagement and satisfaction.

What Will You Do?
As a Sr. User Insights & Experimentation Analyst at NRG Energy, you will examine user interactions, navigation flows, and engagement patterns to identify friction points and potential enhancements. You will integrate quantitative and qualitative data to build a holistic perspective on user behavior, informing strategic optimizations. You will also assess A/B and multivariate test outcomes, deliver clear recommendations to stakeholders, and partner with UX, product, development, and marketing teams to foster data-driven advancements in digital experiences.

To apply for this job please visit careers.nrgenergy.com.

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