Conversion Rate Optimisation Manager (CRO)

Why Here?
Newcastle United stands as the heartbeat of the city, upholding a long and proud history while striving to excel in everything on and off the pitch. The eCommerce team drives online performance by shaping customer experiences and boosting sales through data-driven initiatives. This newly created role leads the test-and-learn agenda from day one.

What Will You Do?
As a Conversion Rate Optimisation Manager (CRO) at Newcastle United, you will develop and deliver the CRO strategy across website, mobile, and app. You will plan, execute, and analyse A/B and multivariate tests to enhance conversion rates and journeys. Additionally, you will collaborate with Web Trading, CRM, eCommerce, and Marketing teams to align efforts with campaigns.