Senior Executive, Digital CRO & UX

Website Carnival

Why Here?
Carnival, a prominent leader in the holiday industry, is driven to create exceptional experiences through a cutting-edge Digital function. Focusing on enhancing customer journeys and maximizing revenue growth, this role contributes to an industry-leading initiative aimed at transforming guest experiences.

What Will You Do?
As a Senior Executive, Digital CRO & UX at Carnival, you will collaborate with a CRO agency to plan and deliver A/B, multivariant, and personalization tests across digital touchpoints. You will enhance customer journeys by analyzing user behavior, conducting CRO and UX audits, and coordinating onsite user feedback surveys. Additionally, you will support various projects, ensuring digital activities align with organizational goals and standards.

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