Web Experimentation Lead

Why Here?
Capita is a consulting, transformation, and digital services business, delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. Operating across eight countries, Capita supports primarily UK and European clients with people-based services underpinned by market-leading technology. The Digital Operations Team focuses on enhancing user experiences and promoting self-service through strategic, data-informed experimentation.

What Will You Do?
As a Web Experimentation Lead at Capita, you will drive the delivery of the Digital-First strategy, aligning it with broader business challenges and priorities. You will develop and implement A/B and multivariate tests on the TV Licensing website, utilizing core web technologies such as HTML, CSS, and JavaScript. Additionally, you will proactively identify new opportunities for optimization and effectively manage the prioritization of the experimentation pipeline.