Digital Conversion Manager

Why Here?
Rabobank, a cooperative bank with 125 years of dedication to societal challenges, serves 9.5 million customers across 38 countries. It focuses on retail and corporate clients in the Netherlands while leading globally in Food & Agriculture. This role falls within the Private Banking team of about 30 colleagues. They serve thousands of clients and innovate digital customer journeys under the Lead Service & Commercial Excellence.

What Will You Do?
As a Digital Conversion Manager at Rabobank, you will maximize digital conversion in sales funnels for Private Banking customers. You will develop strategies to reduce churn and strengthen long-term relationships. You will conduct A/B tests and data analyses to optimize customer journeys. Additionally, you will collaborate with design, data analysts, marketing, and team members in an agile setup. This enhances hybrid service blending digital personalization with personal interactions.