Digital Product Performance Specialist

Why Here?
Liverpool Football Club captivates millions of fans worldwide with its rich history and passionate community. The Digital Product Performance team plays a pivotal role in delivering behavioural insights, coordinating CRO programmes, and implementing tests. They work closely with managers of Digital Product Insights, CRO Programmes, and CRO Implementation to enhance user experiences and drive conversions across digital platforms.

What Will You Do?
As a Digital Product Performance Specialist at Liverpool Football Club, you will analyse user behaviour using tools like ContentSquare, Hotjar, and Google Analytics to identify optimisation opportunities. You will coordinate the CRO testing roadmap by tracking status, results, and learnings while engaging stakeholders. Additionally, you will configure A/B tests in Dynamic Yield, support QA processes, and troubleshoot implementations to ensure seamless execution.